We hope that these F.A.Q’s provide answers to your questions. If you still require clarification please do contact us
What if I cannot see exactly the item I want on the website ?
Our website offers a variety of items that we hope meet most people’s requirements. If you have a specific idea in mind, please do get in touch with us here and let us know how we can help you
How long will my furniture take to make and deliver?
Each item of furniture is hand-made and therefore there is a waiting time for build and delivery. We hope to get your items to you within 3 weeks of your order. If, for any reason there may be cause for delay, we will endeavour to keep you informed of progress.
Our delivery costs vary according to distance. Our three delivery brackets are £25, £45, and £65 and this is displayed in the checkout once you enter your delivery address.
We also offer free collection or local delivery within the following postal areas M17, M30, M31, M32, M33, M41, M44
Is my garden furniture weatherproof ?
Each item of garden furniture is treated with a weather-proof finish. However, it is advised to cover your furniture in winter to protect it from the more extreme elements.
How can I protect my furniture?
Both the indoor and garden furniture has been finished with a protective stain or oil. It is important to prevent this surface coming into prolonged contact with harsh cleaning chemicals or heat. For this reason, we recommend using coasters and place mats for hot drinks and meals and using a simple, dilute soap and warm water mixture for wiping the table down.
Due to the nature of repurposed timber, the surfaces may not be 100% level and may contain knots and ridges
The wood we use can have a higher than normal moisture content. For this reason, we recommend that items are not placed near direct sunlight or any direct heat sources like radiators for at least 2-3 weeks once delivered. You will find that the wood will acclimatise to its new environment.